Frequently Asked Questions

Getting questions is a good thing because it means there's an interest in my product. I do not mind your questions, and am happy to reply. Below are some of the most common questions I get. If your question isn't answered here, there's a link at the bottom of this page for you.

Questions About Ordering:

Question: Do you ship to Canada?

Answer: Yes, CD's have been shipped to Canada, Australia, the UK and Switzerland. Shipping charges are $3.00 for Canada, and $4.00 for international orders.

Question: How long does it take to receive the CD?

Answer: It depends on the shipping option you select. You'll be given these options on the order page.

Question: I just found your website with your Red Hat Clip Art. How much is a CD?

Answer: After several inquiries, a link to the price is now posted on nearly every page of the web site. As more images are added, the price may change so I don't list it here because I may forget to change it.

Question: I would like to purchase a clip art package but do not feel comfortable doing it online. Do you have a number I can call you and pay for this via credit card?

Answer: You can order over the phone by calling 1-877-809-1659 as asking to order product number 030-297100906.

Question: How do you become a memeber or sign up to use these cliparts?

Answer: You don't have to sign up or become a member. It's as easy as ordering the CD!

Question: I am creating a website for our chapter and am looking at purchasing your clip art on CD. If I'm going to build a website and use some of the images, do I purchase the personal or the business license?

Answer: You most likely only need the personal CD unless you're going to sell something from your web site.

General Questions:

Question: We just ordered the CD and would like to know if we need to enlarge a image do we order it from this site or can we just enlarge from the CD?

Answer: The images on the CD are low resolution images and can't be enlarged without becoming distorted. As posted on the order page, they are shown at actual size. New! - The CD now includes 40 high resolution images for your larger projects!

Question: Can you email me some cliparts or can you tell me of e-mails that I can get some of this cliparts?

Answer: No. I can't email the images for free. Anyone who purchases the CD cannot do this either.

Question: I looked at the clip art preview and noticed you have only one or two pictures of caucasian and black as a group together. The group that I belong is a mixed number of both and would really like to see more of a mixed group. Am I not seeing all of what you have?

Answer: Everything I have is posted on the web site. Since this inquiry, more ethnic groups have been added.

Question: I have been enlisted to send out cards for birthdays, etc. If I purchase this CD, am I able to create a birthday card using the clip art and send to the other gals? I wouldn't purchase if I couldn't reproduce them someplace else. I would NOT sell anything, just share with our group.

Answer: Sure, you can make cards for your chapter with the images!

Question: How do I add text to one of your images?

Answer: There's an easy program that seems to work best for adding text. You can get all the informaiton on the How To Add Text page.

Question: How do I load the CD onto my computer?

Answer: You'll find that answer on the How To Load The CD page.

If you have further questions, send an email.